Tenant Support Program

About the Program

The Tenant Support Program is a voluntary and highly individualized program that aims to improve an individual’s quality of life and reduce their risk of homelessness through preventative measures. We assist tenants in coping with personal difficulties and provide referrals as appropriate in the city and district of Thunder Bay.

This program supports individuals of all ages who are tenants residing in private non-profit social housing. Support includes:

• Tenant-related questions or concerns
• Talking with landlords and helping resolve problems
• Filling out forms and applications
• Referrals to services that improve daily life
• Building coping skills and confidence
• Help to get and keep income
• Support to feel connected and involved in the community

Referral forms to the program can be found below on this page, or paper copies can be made available by property managers or Lutheran Community Care.

The Tenant Support Worker can come to the tenant’s residence, a public venue or meet at our office. The Tenant Support Worker can be reached by telephone or by video chatting.