" The Lutheran Community Care Centre provides flexible and responsive social, developmental and spiritual services to people in the northern region of Ontario. "

Broader Public Sector (BPS) Accountability

The Lutheran Community Care Centre has certain obligations under the Broader Public Sector Accountability Act, 2010 and its directives. Information on the Act and its directives is available at https://www.ontario.ca/page/broader-public-sector-accountability


Lutheran Community Care Centre Business Documents

Mandate (Mission)

Lutheran Community Care provides flexible and responsive social, developmental and spiritual services to people in the northern region of Ontario.

Strategic Direction
  1. Build the capacity to respond to opportunities and emerging needs across the northern region.
  2. Revitalize the core programs (Pastoral Care, Social Services and Street Reach Ministries).
  3. Improve and increase service to residents of the far north of northwestern Ontario who are eligible for LCC’s government funded programs.
  4. Develop and implement a comprehensive communication strategy.
Overview of Current Programs

 Adult Protective Services - The Adult Protective Service Workers provide advocacy and case management to adults with a developmental disability who are living on their own in the community. This program serves the city of Thunder Bay, the surrounding area, communities along the north shore of Lake Superior to Marathon and the town of Manitouwadge

 Developmental Services Ontario Northern Region is the access point for adult developmental services in the Districts of Kenora, Rainy River, Thunder Bay, Algoma, Manitoulin and Sudbury. Adults with a developmental disability who are looking for government-funded services for the first time have their eligibility confirmed and needs assessed by the Assessors from the DSO. The DSO is also responsible for matching people waiting for service with resources as they come available

 Host Agency - As the Host Agency for Northern Ontario, we provide transition coordination for youth with a developmental disability who are crown wards or in customary care with a Children’s Aid Society as they move to adult life. We also administer Temporary Support Funding and the Specialized Equipment, Furnishing and Training Funding that is available for adults with a developmental disability and the agencies that support them.

 Passport This program is a direct funding program for adults with a developmental disability. LCC determines the level of funding based on criteria and formulas developed by the Ministry of Community and Social Services. Passport recipients and their families can use their funding to purchase community participation supports and respite. As services are received, the individuals submit invoices to LCC for reimbursement from their funding allocation.

 Pastoral Care Program - Our Pastoral Care Workercoordinates with Lutheran clergy and our many dedicated volunteers to facilitate regular worship opportunities in long-term care facilities throughout Thunder Bay. The Pastoral Care Worker visits individuals and is often a support and liaison with family members. The goal of our Pastoral Care is to support and strengthen people in their faith and help them resolve spiritual concerns.

 Social Services Program This program is a diverse community-based program providing a multitude of services including advocacy, referral and information, coordination of daily living supports, and translations and transportation especially as it relates to health care. The aim of our Social Services program is to improve quality of life, prevent homelessness and maintain an individual’s ability to live in a community setting.

 Specialized Service Coordination This program provides planning, service coordination, brokerage and network resource development for adults with a developmental disability. Most of the participants have individualized funding from a localized project and our staff assist the individual develop, staff and maintain the customized support model they have chosen.

 Street Reach Ministries - Our Resource Centre located on Simpson Street in Thunder Bay offers a safe and supportive environment where people can find a sense of belonging and community. The Street Chaplain takes the time to get to know the many people who come by on a regular basis. The primary purpose is to be a resource for spiritual concerns and reflect God’s love for all people.

Performance Measures and Targets (2019/20)

Performance Measures Target (2019/20)
Developmental Services
  Adult Protective Services Individuals served 175
  Developmental Services Ontario Northern Region Application Packages Completed 420
  Passport Individuals served 3417
  Specialized Service Coordination Individuals served 75
  Transition Coordination Individuals served 200
Our Annual Report contains information on how we did in achieving last year's targets and a description of the year's activities.

Policies and Procedures related to BPS Accountability

Financial Operations (includes Procurement)
Expense Rules
Supply Chain Code of Ethics

Annual Report

Annual Report 16-17
Annual Report 17-18
Annual Report 18-19
Annual Report 19-20
Annual Report 20-21

Financial Statements

Financial Statements March 31, 2017
Financial Statements March 31, 2018
Financial Statements March 31, 2019
Financial Statements March 31, 2020