" The Lutheran Community Care Centre provides flexible and responsive social, developmental and spiritual services to people in the Northern Region of Ontario. "

About us


" With compassion and respect, the physical, spiritual, emotional, social and economic needs of individuals and families in the Northern Region of Ontario are met, enabling them to develop to their potential as citizens. "


Lutheran Community Care works with Developmental Services Ontario, the District of Thunder Bay Social Services Administration Board, and Lutheran clergy and volunteers to provide flexible and responsive social, developmental and spiritual programs and services. With compassion and respect, we meet the physical, spiritual, emotional, social and economic needs of individuals and families in Northern Ontario.

Lutheran Community Care acts as the primary contact point for people seeking information about the supports available to adults with developmental disabilities and as the single access point for applying to Ministry-funded adult developmental services and supports in Northern Ontario.

Under the Services and Supports to Provide the Social Inclusion of Persons with Developmental Disabilities Act of 2008, the centre carries out programs that aim to:


Our History

Lutheran Community Care was established in 1979 with the goal of supporting people in a holistic capacity in the Thunder Bay region. Building off of the work of forerunner organizations Lutheran Welfare Committee and Lakehead Social Services, Lutheran Community Care works with Developmental Services Ontario, the District of Thunder Bay Social Services Administration Board, and Lutheran clergy and volunteers to provide social, developmental, and spiritual care and support.

Our Values

The following values are incorporated into all of our programs and services:

  • All people have equal value.
  • All people should be treated with respect, care and compassion.
  • Individuals are entitled to receive services that are holistic, empowering, culturally sensitive and choice-enhancing.
  • The services provided must be flexible, creative and responsive to individual and community needs.
  • We are accountable for the wise use of all entrusted resources.
  • Cooperative and collaborative approaches to service delivery are preferable.
  • Preventative services and approaches are a good investment of resources.
Our Staff

Lutheran Community Care is a phenomenal organization thanks to our incredible staff. They have the experience, the knowledge and most importantly the heart.

  • Our staff are passionate: advocating for equal rights and striving to empower every person they come across.
  • Our staff think outside of the box: customizing services and support to a person's individual and particular needs, helping them meet their own goals.
  • Our staff are known: social workers and hospitals refer clients to us first if they can, knowing that we go the extra mile.
  • Our staff are trusted: with decades of experience in the community, extensive networking and past successes to rely on, the community trusts The Care Centre.
  • Our staff are compassionate: taking evenings to sew curtains for a client and spending time singing familiar songs to seniors in homes.
  • Our staff promote an open door policy: even if a person's need does not fit into our mandate, no one has ever turned anyone away. If we can't help them, we will find someone who can

With your donation, you can help make our organization stronger and extend our programs to many people. If you'd like to donate to Lutheran Community Care's programs and services, please visit our Donation page.

Board of Directors

The Board of Directors of the Lutheran Community Care Centre consists of 13 directors. Ten come from the Lutheran member congregations and 3 come from stakeholder groups of Developmental Services Ontario Northern Region.

Individuals interested in serving on the Board as a stakeholder director are invited to click here for a printable copy of the Expression of Interest Board Director Form.

Heather Kuivila – President
Deborah Fildes – Vice President
John Zurba – Treasurer
Linda Langen– Secretary
Stephen Bartlett
Patricia Kaukola
Sharon Melville
Deborah Michaud
Edith Repo
Brenda Sedgwick
Maxine Tenander
Susan Ward
Bill Wiltshire
Our Policies

Select the links below for detailed information on our policies

Privacy Policy
Accessibility Policy
Complaints and Feedback Policy

Get Involved
General Volunteer Information

The Lutheran Community Care Centre benefits from a large group of volunteers that help in two distinct areas:

  • One area is in enhancing the services and activities that are led by staff of the Care Centre. Programs or activities that have a significant volunteer component include Pastoral Care, Street Reach Ministries, Social Services and Developmental Services.
  • The other area is with special events that either have a fundraising component or provide a group social opportunity for individuals supported by the Care Centre. Our auxiliary, Community Care Volunteers (CCV), coordinates this group of volunteers.

Offer your time by volunteering with one of the following programs:

  • Street Reach Ministries
    • Maintenance and cleaning
    • Administrative tasks
    • Providing short-term child care
    • Sharing your talent at our Resource Centre
  • Pastoral Care
    • Friendly visiting
    • Helping people with mobility problems get to worship services in nursing homes
    • Musician
  • Social and Developmental Services
    • Sharing your leisure time and interests with a person with a disability
    • Friendly visiting
    • Providing help with shopping

For more information, please contact the Volunteer Coordinator at 807-345-6062 or email info@lccare.ca

You may access the volunteer application here

Community Care Volunteer Information

The Strawberry Festival, the Harvest Festival, the Christmas Parties for people involved in the Care Centre's services, and the Dinner Auction are hosted by the CCV. The CCV Executive Committee welcomes your ideas for new events.

Membership in the CCV is open to everyone aged 13 and older. Annual dues are only $2. To join or to offer your help call (807) 345-6062 or email info@lccctbay.org

Like to Barbeque?
 You could offer a couple hours at the Strawberry Festival or Harvest Festival.

Do you have the gift of hospitality?
 Be a greeter at the Dinner Auction.

Like to play with children?
 Help us organize the children's activities at the Strawberry Festival.

Are you an excellent baker?
 Prepare treats for the Christmas parties.

Are you skilled at coordinating the efforts of many people?
 You could volunteer by becoming an Event chair.

Are you a born salesperson?
How about helping us with event ticket sales or seeking out donations for the Silent Auction?
Have a talent for crafts, wood working, metal work, or other artisan work?
 Donate one of your items to the Auction.